The application has been sent

Our manager has already started the selection at your request

What to do if there is a flight delay?

November 17, 2021

Each passenger may experience such an unpleasant situation as a flight delay. Sparks Life invites you to familiarize yourself with the rights of airline customers in order to understand what to rely on in such a case:

  1.  All clients of classic, charter or low-cost flights have the same rights in the event that the flight is delayed. These rules are governed by primary consumer protection laws and industry-specific laws. For example, in European countries it is the EU Charter No. 261/2004. In addition, if you fly international flights, then you are protected by the Montreal Convention.
  2. The air carrier is obliged to provide you with information for what reason and for how long the shipment is delayed. For more information, you should contact the authorized representative of the air carrier.
  3. If the departure of the flight was delayed by an airline from the Russian Federation and you wish to file a complaint, do not forget to stamp the delay on your boarding pass or itinerary receipt. This is done at the information desk or at the carrier’s employee. In European countries, this seal is only required if you were not taken on board due to overbooking. When you reschedule your flight, you will receive a financial refund even without a stamp.
  4. In European countries, if you are late at your destination by more than three hours due to a delayed flight, the carrier company will indemnify you for damage in the amount of 250 to 600 EUR.
To receive the amount, you need to fill out a special form on the airline’s website.
The reimbursable finance includes penalties for late passenger delivery and a three percent penalty for delay.

Flight delay

  1. If you were on an international flight, compensation may be paid in accordance with the Montreal or Warsaw Conventions or EU statutes. The latter applies to flights within the EU countries (as well as departing and arriving there), provided that they are operated by airlines from Europe.
  2. Indemnification payments are made when the air carrier is responsible for the delay. It can be a malfunction of air transport or a delay in the plane. In the event that the delay occurs due to weather conditions, compensation is not required.
  3. In the United States of America, if a passenger did not get on board due to overbooking, but nevertheless was transferred to another flight, he is required to receive $ 1,350. This rule applies only when the passenger arrives at the destination with a delay of more than 60 minutes.
  4. If the flight is delayed for more than two hours, you must be provided with coffee, tea, water, more than four – hot food. Further, after every six hours of inactivity, passengers are offered hot food (at night every eight).
  5. Children under the age of seven and accompanying adults must have access to the mother and child room. There, the child can eat, sleep, play in a relaxed atmosphere, without the hustle and bustle.
  6. When the flight is delayed by more than 8 hours in the daytime (more than 6 hours at night), the passenger must be accommodated at the hotel.
Delivery by transfer to the hotel must be arranged by the carrier. In European countries, settlement occurs when the flight is postponed to the next day.
  1. If there is a delay in the flight, the passenger may well refuse the flight and receive the full amount for the ticket, even if it was purchased under a non-refundable offer. In the EU, it is possible to return finances with a delay of more than 5 hours.
  2. Having decided to cancel the flight and return the entire amount, the passenger is required to inform the air carrier about this. If this is not done, the airline will consider that you simply did not show up for the flight and will not return your finances.
  3. If the passenger is offered to fly on a flight of another company, they are not entitled to charge any additional funds. All costs are borne by the carrier, through whose fault the flight did not take off or was delayed.
  4. When a passenger flies with a transfer and, due to a delay in the first flight, does not get on the next one, they must be transferred to another connecting flight without compensation.
In case there were 2 tickets (even of the same carrier), you will have to solve this problem yourself.
To save yourself the hassle of waiting for a delayed flight, we recommend booking a private jet for your convenience and time savings

You may be interested

August 26, 2021

Modern water activities on yachts

Many modern yachtsmen and just tourists prefer to lead an active holiday. Therefore, a number of rental vessels are equipped with massive entertainment complexes aimed at modifying relaxation: boats and kayaks for spectacular water rides; comprehensive diver uniform; rafts, paddles, swimming boards; water slides, mattresses, inflatable paraphernalia. This is not the whole list of items that...
Read more
December 03, 2021

Tours on a yacht: why Montenegro is so cool

Montenegro is a waterfront country on the Balkan Peninsula, adjoining Croatia, Bosnia and Herzegovina, Serbia and Albania. Known for the excellence of its coastline, this nation is great for cruising occasions. There are many sea shores and bays encompassed by rich woodlands. The ocean is a staggering perfectly clear blue tone, novel in any event,...
Read more
November 19, 2021

Yacht charter in Portugal

Yacht charter in Portugal: a variety of leisure Portugal is a country located in the Atlantic part of Europe. Business card Porto – football, port, clean, comfortable beaches. Here, traditions and history of different states are closely intertwined, and Porto is also a special, distinctive, interesting city with its own traditions. Portugal consists of two areas, the...
Read more
April 09, 2023

Yacht journey – carnival in the Canary Islands

Yacht journey along the route: Tenerife – La Homer – Gran Canaria – Fuerteventura – Lancarote – Tenerife Yacht journey. Since the 18 century, an unforgettable, colorful carnival has been held every year in the capital of Tenerife Island. By scale, this is the second carnival event after the famous action in Rio de Janeiro....
Read more
August 22, 2021

Rent a yacht in the British Virgin Islands

The most sought-after destination in the Caribbean where you can rent a yacht are the British Virgin Islands (abbreviated BVI). This is due to the complete absence of strong wind currents. Year-round nature pleases with a light breeze. To visit the paradise you will need to open a visa at the local office of the British Embassy...
Read more
July 18, 2023

FAQs on yacht charter

A yacht or catamaran cruise can bring you lots of pleasant emotions; you will remember this trip as a great adventure. But in order to do everything right, you must prepare for this journey. You should take into account various factors determining the schedule and cost of such a trip. If you have never chartered...
Read more
August 26, 2021

Yachting in the winter

Yachting in the Winter – Best yachting destinations in the winter If you want to break away from working life for a couple of weeks and return to summer, learn new sea routes on a yacht, regardless of its type, or catamaran, then the winter yacht season is what you need. Caribbean and Bahamas One...
Read more
August 03, 2023

Journey on a yacht in Madagascar

Journey on a yacht in Madagascar gives you the opportunity to leisurely enjoy your holiday – admire the landscape, contemplate the islands, explore the underwater world and its inhabitants. Occupying the fourth position in the world in size, Madagascar has incomparable flora and a specific fauna. Some species of plants and inhabitants are found only here. Forming...
Read more
August 22, 2023

How to afford a yacht if you’re not a billionaire

A lot of middle-class businessmen, whose financial income is relatively modest, believe that they cannot afford a yacht. How to afford a yacht if you are not a billionaire. Inexperienced entrepreneurs do not even realize that in fact the coveted vessel, for example, a sailing boat, can be purchased for only four to seven tens...
Read more
August 22, 2021

Giraglia Rolex Cup Regatta

The annual Giraglia Rolex Cup regatta is one of the most prestigious events in yachting. It has been held since 1953. in June Yacht Club Italiano. Hundreds of participants from all over the world come here to get a great experience, to work out the strategy and practice of behavior at the helm in various...
Read more
August 26, 2021

Winter yachting on the Indian Ocean

When one says, “Winter vacation,” we are used to imagine snow-capped mountains, skiing, Christmas markets, etc. Instead, we offer you an excellent alternative – winter yachting on the Indian Ocean. You can break free from your routine for a few weeks, return your summer in winter, and master some new sea routes on a yacht...
Read more
November 19, 2021

Exciting family yachting

Perhaps nothing can be better than an exciting, adventurous journey. The only exception is a yacht cruise! Of course, the most vivid impressions can be obtained when the closest and dearest people are nearby – joint family yachting. If your child is more than three years old, there is absolutely no reason to refuse a...
Read more